FAQ

Can I Mix the Colors of a Set?

The easiest ways to do that is just purchase the individual lengths of the colors you want.

The kits aren't actually discounted, they are just there more for easy options and to help give people an idea what they may like.


So in other words ordering 2 x15 and 2x30 separate wouldn't cost any more than ordering a Starter Kit which has the same lengths.

Is Shipping Discreet?

The shipment comes in a plain envelope or box from "DBG".

If you're in Canada or the U.S. there is no customs information on the label. If you're outside those countries, the customs information will just say "cord" on the label for rope or "macrame novelty" for floggers.

How Long Does Delivery Take (USA)?

Delivery depends on several factors, but most notably, where you're shipping to. All orders take about 3 business days to ship.

Orders go from our shop in Nova Scotia, Canada to a drop off point for our courier, Chit Chats. Chit Chats takes the package to Niagara Falls, NY and then it ships USPS from there.

Most orders take about 2 weeks from the time it ships.

How Long Does Delivery Take (Canada)?

Orders ship in about 3 business days.

Orders go from our shop in Nova Scotia, Canada to a drop off point for our courier, Chit Chats. Chit Chats then takes it to the closest facility to you and then ships via Canada Post for the remainder of the shipment.

Timing really depends on where you are, keep in mind we are on the East Coast, so generally, the further West you are, the longer it will take. BC orders usually take 2 weeks, for example.

How Long Does Delivery Take (International)?

Delivery depends on several factors, but most notably, where you're shipping to. All orders take about 3 business days to ship.

Orders go from our shop in Nova Scotia, Canada to a drop off point for our courier, Chit Chats. Chit Chats takes the package to Niagara Falls, NY (USA)and then it ships from there.

Orders can vary quite wildly internationally, here's some examples:

UK orders usually seem to be 2-4 weeks
AU orders usually take 3-6 weeks
JP orders take about 3-5 weeks
DE is usually about 3-5 weeks

We've seen some international orders take as long as 2 months, though that's rare.

Are You on Social Media? Can I Tag You?

Yes and yes!!

We love follows and tags on 😈Fetlife: TwistedSyn and/or πŸ“·Instagram: @twisted.syn

How Does Your Nylon Rope Compare to Your Competitors?

Our Nylon rope is some of the softest you'll find.

Our main competitors are Knothead, Chromaknotz, and Dye Addict (DyeAddict) Ropes. Our rope is generally as soft or in most cases, much softer than all of these competitors. Our pricing is generally also in line with or better than our competitors.

Damn Good Rope Company is also a Nylon seller but their legacy rope is not nearly as soft or shiny and looks noticeably different than most Nylon ropes. Their new style is similar to ours, but again, not as soft!

Many people also compare Agreeable Agony (AgreeableAgony) to our Nylon, however their rope is MFP, which is weaker, more slippery and does not have a silky smooth feeling like Nylon does.

Can I Order a Custom Length?

Yes! Our Nylon rope has a "by the foot" in the dropdown on the product page.

Can I Order a Custom Color?

Unfortunately, we do not offer custom colors. Sorry!