Shipping and Turn around Policy

ROPE/FLOGGERS

Rope and flogger orders are typically shipped within 2-4 business days of ordering. Your order must be cut and finished before it can ship out. This isn't guarantee but we are usually able to meet or exceed that target.

Almost all Rope, Floggers, Bags and Shears orders are sent via a courier called Chit Chats and then follow different paths depending on your country:

USA: Orders are dropped off at a local Chit Chats drop off point here in Canada. Chit Chats then takes the packages to Niagara Falls, NY and the package then ships via USPS from there. Shipping varies to the USA depending on your location but most orders are around 2 weeks from shipping.

Canada: Orders are dropped off at a local Chit Chats drop off point here in Nova Scotia and then are taken to Canada Post for the remainder of the shipping. Since we are on the East coast, shipping varies from a few days to a week or even two if you're on the West coast.

International: Most international packages are also sent via Chit Chats. Like the USA packages they are taken from Canada to New York and then shipped from there with an international courier. The reason for this is it's provides tracking and a decent price we just can't offer by shipping from Canada directly. A few countries cannot be shipped to with Chit Chats and so are sent via Small Packet directly from Canada, which unfortunately does not have tracking. Shipping times can vary dramatically for international shipments, anywhere from 2 weeks to 3 months (though this long is rare).

All shipping times are just estimates and not guarantees. Shipping time can be affected by a lot of things, such as COVID restrictions, busy mail times (often around the holidays), etc.

BOOKS 

Books may ship with other items in your other order or they may be drop shipped directly from our distributor. You will receive tracking for each package if there is more than one tracking number.

APPAREL

Shirts, tanks and hoodies are sent directly from our wholesaler to you. You will receive separate tracking for your apparel if you ordered other products as well.